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Hidden Champions

Customer orientation is more than kindness, listening and smile Dorsten/Bonn November 11, 2009 – let’s be honest, who doesn’t: telephone waiting loops, annoying background music, long wait window for deliveries and invoices, previous reports poor service just ignore. Inadequately taken into account customer orientation in the design of a performance entail numerous complaints and migration in General. Such events are not due to the lack of commitment by individual contact persons\”, as Sabine Haller in her book service management\”. Employees may compensate for limited, which was not considered in the development of the performance. Customer orientation was more than friendly, listening, and smile. Against this background, a rising relevance comes to the structured development of services. Bernard Golden may find this interesting as well. Professional management is a prerequisite for high quality services. To be able to provide these companies customer-orientated and Act, establish safe and efficient processes, generate quality, qualified staff offers innovate, transform knowledge and ultimately realize profits, \”says Professor Walter Simon in his opening speech to the annual Congress of the customer service Association Germany (KVD).

The most productive developments are often found in the so called Hidden Champions. They remain mostly behind a smokescreen of Inconspicuousness hidden, but pull them with great determination their orbits in a period of rapid globalization, they deal with recessions and crises with great determination. All those who are interested in management issues, can learn much from them. The champions among service organizations increase their share of the net result for quite some time. To make it, to fully exploit the potential of its employees, intelligent inserting technical possibilities and recognise the opportunities of the paradigm shift of the product to the service organization. A good and close relationship is the focal point of the strategy of the Hidden Champions to their customers. The main cause is that most complex products and performance programs, often even system solutions are offered.

William Holmes

This is at least what we think likely, and what is more than agree with the facts. If the Chibchas, the Talamanca, Chiriquies and Guaymies had a same source, the first did not communicate with the last three, and art took different path between these two major divisions of the family, in the long centuries which elapsed since their separation. Jewelry and figures of gold, ceramic pieces, the grinding stones and hewed stones of Chiriqui are so similar to Talamanca in its form and its decorations, which seem to be made by the same people. Not the same is true if these objects are compared with the works of art of the Chibchas, because the difference is very large in all senses. To persuade it just collate the figures in this book that brings excellent monograph written in English by William Holmes: Ancient art of the province of Chiriqui. The only similarity we have found is that the Dorasques or Chiriquies put, such as the Chibchas, ears are spiral-shaped small figures of gold and copper which poured.

How to do the burials, as well as the ideas of immortality which reveals the contents of the guacas, find great similarity between them and other States and tribes. We would like to extend the comparison to religion and customs, but unfortunately it is very little that is known of the Talamanca, Dorasques and Guaymies. It seems evident that the tribes that were part of these peoples resembled the Chibchas were not antropofagas; the chieftains had in some cases many women, and the first with whom she married was a favorite; they were celebrating the marriage without ceremonies and bought the woman; and in others they were slaughtered prisoners of war, or reduced to slavery to bury them later with their owners. CHIBCHA language SINSIGA pcua cuhua eye upcua uba ear cuhuca ear cucaja cuhuca chie cucayucara tabs upcuaga ubanaba elbow cuica chispcua corn aba eba stone hica ahaca Hat pcuapcua ocuara CHIBCHA ARUACO CHIMILA ears cuhuca kuhcua kuusaka language pcua kuca kua foot quihicha ksa Sun sua yuia House gue chia Moon hui tii tii fire gata gue head sysqui zankalla eye upcua uba mouth quyhyca kokka kookua hand yta atta-kra aattakra one ata kuti kuti two bosa moga three mica maigua muuhua four muyhica murieie murieie CHIBCHA TALAMANCA GUAYMI head sysquy dzekung thokua ear cuhuca kuku language pcua ku breasts chue tsu Noddle mue mowo foot quihicha ketscha bird sue du fish gua gua Ant ize tsa corn aba ep stone hica hak water sie di chi Sun chui sua House gue hu xu comb cuza kasch one ata et ti two bosa bu bu three mica mine mai CHIBCHA CHUMULU GUALACA CHANGUINA language pcua kuba kuba ear cuhuca kuga kuga head duku du sysquy eye upcua oko kusoko uku nose takes neko negu oakai teeth sica his his blood Jba Han Han bird sue dul crab supcua subak suara River xie, sie if ci water SAR ji, if you ji stone hica hak aga do House gue hu hu xu corn aba habu abu hau original author and source of the article.

Customer

Magnetic phrases. One of them is the double order. Increase the volume on the radio and listen to me carefully you know it or not, I just use a persuasive key that has forced you to follow my orders. But if you required: get up in an authoritarian way probably you negarias or me preguntarias why. It is natural to resist a direct order, people normally dislikes someone authoritarian. Following the same reasoning, if you asked: what is your name, you would feel uncomfortable doing so. After all, why become voluntarily in the center of attention? So, as surprising as it seems, when I combine this double order get up and tell us what your name, I am absolutely sure that I obey. Why? and how can I be so convinced of that will do it? You see, this technique is based on a simple pattern: order and order.

The word and joins the first order with the second: the listener receives lots of information suddenly, you don’t know what order to resist and then accepts the two. Just when he is about to resist the first, receives the second and generates less effort obey two orders which oppose either. Of course, the listener processes quickly this pattern of thinking unconsciously. In doing so, does not feel manipulated; to the contrary, believes that it has done well by deciding to follow orders. Additional information is available at Cloud Computing. You can now start using the dual order in various situations: in your House: opens the fridge and fill the jug with water. Go to the room and look for phone. Office: call me at three o’clock and tell me that the customer told you.

Visit Customer X. and let know me when you get start using this technique and you will realize your magnetic and persuasive power. Most important public speaking aspects: the conviction to communicate your ideas and knowledge. Listeners are impressed with a person who speaks with security, with strength and confidence. So admire truth Yes?. It is something magical, electrifying, and the best part is that you can learn. People not interested in listening to a shy orator, retracted, timorous, polyvinylpyrrolidone, a somber be mumbling nonsense. The public, poor, falls asleep with a speaker as well as 2, boring, and if by chance, yet someone is awake, although I doubt it, rises and long room to save a very gloomy day. To be convincing, first and foremost, make yourself an expert in your topic, dominating it, feel it, live it and practice it, adding belief, I mean, to be convinced of what you say, ponle passion, dramatizes with your voice, with your gestures, with your face, with your body when you talk about what you like. Make your audience feel that you’re the best in your field, that feel your power and your humility. The conviction is the overwhelming force of your words, the fire in your eyes, your voice and your body language domain, trust you project when you talk, when you walk. A compelling message, is more credible, more persuasive. When you learn it you can check it. This will transform your life. You only need lot of training and practice. For more information about the public speaking and how to speak in public with success, write to us at the e-mail visit: original author and source of the article.